Terms & Conditions

FREIGHT POLICY

 

A. Michigan Area: $350.00minimum for our truck delivery.

Michigan orders over $350.00 that are in our delivery area including Freight Excluded Items, will be

delivered free of charge. Michigan orders over $500.00 but not in our delivery area, will be shipped full

freight allowed, with the exception of FREIGHT EXCLUDED ITEMS. Please see Freight Excluded Items

listed below.

B.Ohio and Indiana : $750.00 freight allowed except freight excluded items

C.Kentucky and Illinois areas : $900.00 freight allowed except freight excluded items.

 

 

D. CT, DE, MA, MD, NJ, NY, PA, RI, VA, WI, & WV : $900.00 freight allowed except freight excluded items.

E. All other areas: $1200.00 freight allowed except freight excluded items.

FREIGHT EXCLUDED ITEMS

 

 

 

 

For your convenience, EMC will prepay all freight shipments and invoice the freight charges, where applicable. ALL DISCREPANCIES IN SHIPPING MUST BE REPORTED WITHIN 48 HOURS OF RECEIPT OF GOODS.

 

STANDARD PACKAGE SHIPMENTS ONLY: Orders for broken package quantities will automatically be increased to standard package quantities.

 

1. PAYMENT TERMS:

A. 1% 10TH - NET 30 DAYS. Balances over 60 days will be subject to a 2% monthly late charge.

B. For new customers, we need authorized banking information together with three (3) active trade

references. We also accept VISA, MASTERCARD, AMERICAN EXPRESS or a check in advance.

2. MINIMUM ORDER: We have no minimum order requirements. For orders totaling less than $50.00, a $5.00 handling charge will be added.

GUARANTEED SALES POLICY: EMC’s Guaranteed Sales Policy allows you to order any of our items for the first time on a trial basis. When you want to purchase a product on a guaranteed sale basis, "Guaranteed Sale" must appear next to the product line item on the purchase order. REORDERS, SEASONAL ITEMS AND PROMOTIONS DO NOT QUALIFY FOR THIS PROGRAM. If that item does not sell to your satisfaction, it may be returned for full credit within 180 days from receipt of the goods. All returns must also comply with the Return Goods Policy outlined below.

3. RETURN/EXCHANGE:

A. EBINGER MANUFACTURING guarantees the quality of our products. If you need to return or

exchange an item for any reason, call our Customer Service Department within 7 days after receiving your order. All returned goods require a Returned Goods Authorization Number, which can be obtained via phone prior to return shipment and written on the outside of the shipping carton. RGA’s are only valid for 30 days from the date issued.

B. RETURN GOODS POLICY: All merchandise returned will be subject to the following charges:

• NO RESTOCKING CHARGE with EMC Invoice Number

• 20% RESTOCKING CHARGE without EMC Invoice Number

• 10% RESTOCKING CHARGE WITH EMC INVOICE for order placed in error.

All returns must be:

• 1. Within 1 year of the date of purchase and in resellable condition.
• 2. The item must have a Return Goods Authorization (R. G. A.) number, obtained prior to shipment and written on the outside of the freight prepaid shipping carton. Any merchandise not returned according to EMC’s Returned Goods Policy will be held pending customer disposition.

Returns for Refund